“The technique has no destination, service have no terminal point, customer forever is rightness of.”This be the after-sales service work that the Peng soar to reach a company aim.
　 A, protection consumer the rights be a service work of point of departure.
　　Company request all employee want with actual activity implementation 《eliminate a method 》, regardless adopt how of way, all want pair of to the consumer of sincerity devotion arrive ordinary of service in the middle.We believe deeply, who won the trust of the consumer, who won a market.
　 Two, take CI strategy as instruction thought, establishment the integral whole turn of after-sales service network.
　　In the after-sales service realm, my company already reception facilities, standard terminology, maintain degree, management degree etc. various of CI instruction thought establish to unify standard mode, and already at after-sales service section implement.BE in the meantime unify conductor by head office in the meantime, the after-sales service network be carefully airtight perfect, creation unprecedented outstanding score.
　　Three, the work method of"4s be gastight" make service work attain satisfactory.
　　 The Peng soar "4s be gastight" of reach the company BE:1 record gastightly customer reflection of problem;1 processing gastightly customer reflection of problem;1 gastightly appeal trial a processing a result;1 gastightly processing result feedback arrive research, produce management section.
   Four, open widely, deep turn a service content, "move once" win consumer to speak favorably.

　　 The after-sales service is an endless topic.Is this, the Peng soar to reach the company after-sales service center to release many item service to raise Cuo, adoption sell front, sell medium and service mode after sell, match arrive goods training, periodical, uncertain period training, renewal training and periodical with the nonsked customer return to visit and take customer as center forever.To sell personnel implement 100% dynamic state management follow, adopt a kind of passive service, four kinds of active service, three kinds of direct the measure combine together of the integral whole turn a service way.

　　 Peng's soaring an after-sales service of reach the company is soon make great effort to lift forward development, insure product quality of in the meantime, but more precious is us to whole heartedly contribute efforts to the customer of thought.The business enterprise management in"customer forever is rightness of" aim make to echo since won a market, also won consumer.